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Support Engineer

Support Engineer

Posted 12 days ago

Sydney, Circa $60,000 + Super

Job Type: Permanent

Managed by: David Leadbitter

With the aim to help provide customers with the edge they need to achieve their financial goals, this global online trading company is seeking a talented Support Engineer to join their international Support team. You will be the sole Support Engineer working within Australia, whilst liaising with other engineers abroad, and will provide 1st and 2nd line support through a variety of different means.

In this role you will bring your experience administrating Windows based technologies such as Azure and MS Office 365, to be able to provide IT systems support services across the organization. You will use multifaceted resources to resolve tickets/incidents in a timely manner escalated from the Service Desk via phone, email or in person. You will also contribute to the installation, configuration and maintenance of workstations hardware and software such as Windows 10. 

Ideally you will have 2+ years’ experience in a similar helpdesk/support role. Experience with Windows Intune, Jira ticketing and Active Directory is desirable but not essential. This opportunity will suit someone who is comfortable working in an autonomous position and who is self-motivated to provide a high degree of customer service to ensure the company continues to provide exceptional service to all customers. This role also provides WFH and flexible work arrangements.

 

Apply Now!

REF: J17893

Integrity, Commitment, Quality and Endeavour

"Adam takes the time to get to know who I really want in my team, in terms of cultural fit, attitude and skills... not wasting my time with CV's that I will say no to. In sporting terms Adam is currently batting 100% in terms of vacancies filled. Keep up the great work!"

Jari - Head of Engineering

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"Nick and the whole team at Client Server handled my recruitment with calmness and expertise. They really break the mould when it comes to recruitment firms."

Simon - Senior Developer

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"David was able to source extremely able software engineers that gelled to become a very potent team, delivering a complex high-tech product that was the key to our success...  Anyone trying to build a team of elite software engineers should have David working with them."

Simon - CTO

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