Australia, $80,000 - $110,000 + super + bonus
Job Type: Permanent
Managed by: Rupert Turner
Production Support Engineer - Multiple Vacancies – 100% Remote
Global ticketing and experience management company for the leisure and entertainment industry is seeking a Production Support Engineer to join their Australian team. This role is responsible for maintaining the company’s proprietary backend e-commerce ticketing applications, including Java services and interfaces. Therefore you will have experience in writing complex SQL, comfortable with Linux scripting, as well as the ability to read and understand code, preferably Java.
Services are hosted on AWS so a background here will be valuable, experience working on a Linux environment will also be favourable. Other technologies you may work with include MySQL databases, Atlassian Suite, DataDog & Microsoft suite.
You will serve as the escalation point for technical and functional support to the business teams and work alongside Software Engineers to resolve complex development issues. In order to be successful you will bring your strong communication skills and excellent problem-solving techniques to identify root causes and communicate them accordingly.
To fulfill the level of service and commitment to their clients, you must be able to participate in an on-call rotation shared amongst the development team. With many benefits on offer, remote working and a bonus not to mention working on an exciting product in a collaborative and team-orientated environment you won’t want to miss this one!