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Production Support Engineer - Remote

Production Support Engineer - Remote

Posted 16 days ago

Australia, $80,000 - $110,000 + super + bonus

Job Type: Permanent

Managed by: Rupert Turner

Production Support Engineer - Multiple Vacancies – 100% Remote

Global ticketing and experience management company for the leisure and entertainment industry is seeking a Production Support Engineer to join their Australian team. This role is responsible for maintaining the company’s proprietary backend e-commerce ticketing applications, including Java services and interfaces. Therefore you will have experience in writing complex SQL, comfortable with Linux scripting, as well as the ability to read and understand code, preferably Java.

Services are hosted on AWS so a background here will be valuable, experience working on a Linux environment will also be favourable. Other technologies you may work with include MySQL databases, Atlassian Suite, DataDog & Microsoft suite.

You will serve as the escalation point for technical and functional support to the business teams and work alongside Software Engineers to resolve complex development issues. In order to be successful you will bring your strong communication skills and excellent problem-solving techniques to identify root causes and communicate them accordingly.

To fulfill the level of service and commitment to their clients, you must be able to participate in an on-call rotation shared amongst the development team. With many benefits on offer, remote working and a bonus not to mention working on an exciting product in a collaborative and team-orientated environment you won’t want to miss this one!

Apply now!

REF: J16865

Integrity, Commitment, Quality and Endeavour

"Adam takes the time to get to know who I really want in my team, in terms of cultural fit, attitude and skills... not wasting my time with CV's that I will say no to. In sporting terms Adam is currently batting 100% in terms of vacancies filled. Keep up the great work!"

Jari - Head of Engineering


"Nick and the whole team at Client Server handled my recruitment with calmness and expertise. They really break the mould when it comes to recruitment firms."

Simon - Senior Developer


"David was able to source extremely able software engineers that gelled to become a very potent team, delivering a complex high-tech product that was the key to our success...  Anyone trying to build a team of elite software engineers should have David working with them."

Simon - CTO